Most Xiaomi, Redmi, Realme, Oppo, Vivo, Oneplus and Meizu smartphones support band 1 and 3 ( frequency 1800MHz and 2100MHz ). This is sufficient for LTE reception in most EU countries.

In Germany, LTE is also transmitted in band 20 (frequency 800 MHz). This frequency is used by some providers in rural areas and so you will usually be downgraded to HDSP+ / UMTS. Global versions of the devices also offer band 20 (frequency 800MHz).

Please feel free to get in touch to check compatibility. We're always happy to help.

There are different sizes for SIM cards. The very old SIM cards had a quite large format, were replaced by Micro SIM cards, which are a bit smaller and recently there are also Nano SIM cards. Special Apple relies on Nano SIM cards.

Most Chinese manufacturers only include a Chinese quick start guide, but even renowned manufacturers such as Motorola or Apple do not provide complete manuals these days.

It is generally assumed that you explore the system yourself. With MIUI or Emotion UI it is very easy to find your way around, because both Android interfaces are quite self-explanatory. If you take a little more time with it, you will also find the little secret features.

Stock Android smartphones usually have a small guide during the first setup (software-based).

Our devices are SIM lock free. This means you can use a SIM card from a provider of your choice and are therefore completely free to choose your provider.

A distinction is made here between SIM Lock and Net Lock

Net-Lock means that if you buy a device from e.g. Vodafone, you can only use Vodafone SIM cards with it.

SIM-Lock means, if you buy a device with SIM-Lock, for example a prepaid package from a provider, you can use the purchased smartphone with only the supplied card. This was the case, for example, with Telekom devices or many prepaid packages. But never with single devices that were sold without a prepaid or contract.

Meanwhile SIM- and Net-Lock have been largely abolished, or if you still get devices with SIM- or Net-Lock, then they are mostly prepaid packages.

In our shop only devices WITHOUT SIM-Lock and Net-Lock are sold.

We usually only offer devices that support at least English as language. But it also depends on the Rom you choose when ordering.

For Xiaomi devices there is often only the official Chinese / English Rom at the beginning. Later on, Multi-lingual usually follows with the Global ROM or Xiaomi.eu Rome provided by Xiaomi.

For devices of the brands OnePlus, Realme and Meizu it is always different. Usually these companies bring the English language with them. But please pay attention to the language under the technical details.

Devices from the EU stock are only available as Multi-lingual. This means that all common languages are available on the devices.

If a device doesn't have your language, you can easily unlock any language for all Google apps with this SetEdit app tutorial.

All smartphones and tablets that offer mobile internet and phone calls work without problems in Europe & Co. We also only offer devices that work without problems in European countries and the rest of the world. To be sure check if the device is compatible with your country.

There are China Mobile versions, but we do not offer them. If you need a corresponding China version, please contact us or note this need in the corresponding order.

If you still have questions about compatibility, get in touch.

We are dedicated to curating a selection of high-quality devices. This focus on quality helps prevent technical issues from developing over time, delivering a more satisfying and reliable experience for our customers.

At OrangeGlowInc., we take a firm stance on quality. Every device we offer undergoes a strict inspection to ensure it is free of defects and is then flashed with the latest official software. We exclusively use current official Xiaomi ROMs or the trusted Xiaomi.eu builds, guaranteeing that no trojans, viruses, or any other malware are present.

Unlike many other retailers who source devices pre-loaded with multilingual software from third-party vendors, we avoid this practice entirely. Devices from such sources often cannot receive official updates and frequently come with compromised security. We believe integrity is paramount, which is why we use only official software—even if this means a device may initially be available only in English or Chinese. For us, your security and a pure user experience come first.

Please note that Huawei and Honor devices from China operate under unique conditions due to the ongoing restrictions. There are several important considerations to be aware of:

These devices do not have access to the Google Play Store, and it is not possible to install it. Consequently, services reliant on Google Mobile Services will not function, including Google Pay and many banking, trading, and ride-sharing applications (such as Trade Republic, Robinhood, or Uber). Apps that depend on the Google Maps API will also be affected.

Furthermore, not all applications are available as alternatives through the Huawei AppGallery. Media limitations also apply; for instance, Netflix streaming is restricted to HD quality. Device customization is more limited, as installing alternative launchers is not supported, and the AI assistant cannot be changed from the default Chinese system.

Finally, due to the specialized nature of these devices, all sales are final without a right of withdrawal. If the device does not meet your needs, you would need to resell it independently.

APKmirror.com is a website where you can find most Google apps as pure downloads. There you can download the Google Play Store and since most China smartphones have all Google services on them, this is often enough to use the Google Play Store afterwards.

APKpure.com is a website where you can find most Google Apps as pure downloads. There you can download the Google Play Store and since most China smartphones have all Google services on them, this is often enough to use the Google Play Store afterwards.